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Client Onboarding

Quick guide on onboard a new client

Agencies Client’s Onboarding


Sign up - The agency must first invite you to the business profile. Once invited, they will provide you with the sign-up link.

 After visiting the sign-up link, you'll be directed to the client portal sign-up link.

  1. The registered email should automatically populated
  2. Fill in your Name, Last name, and create a Password

**The sign-up and login links vary depending on your agency's domain.


Dashboard - After completing the sign-up process, you'll be directed to your dashboard where you can find more information about your business, such as: 

  • Analytics Dashboard
  • Posts
  • Calendar
  • Business
    • Socials
    • Team
    • Clients





Analytics Dashboard - View key insights from all your connected social media accounts — including followers, post and page impressions, clicks, engagement, and more — all in one place.

**LinkedIn profiles do not provide data.

 


Posts - All posts marked as ready for review by the agency will appear here. Clients can leave comments, approve posts, or request changes directly from this tab. The agency will get a notice for any request or comments made on each post.


Calendar - This tab displays all scheduled and published posts in a clear calendar view, helping clients easily track their content timeline.







Business

  • Socials

    - Clients can securely connect their own social media accounts without sharing login credentials with the agency, unless absolutely necessary.




  • Team

    - Team members work with the agency to manage and create business content. Clients can view the full list of team members for transparency and collaboration.

  • Clients

    - All invited clients are listed here. Each client can view the full list of clients associated with the business for transparency and collaboration.